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Reorganize for resilience : putting customers at the center of your business

Gulati, Ranjay

Reorganize for resilience : putting customers at the center of your business Ranjay Gulati - Boston Harvard Business Press 2009 - 270p.

ISBN: 9781422117217

Subjects--Topical Terms:
Customer relations
Customer services
Organizational change
Business

Dewey Class. No.: 658.812 / GUL-R

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Reorganize for resilience : putting customers at the center of your business