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Completeness : quality for the 21st century /

Crosby, Philip B.

Completeness : quality for the 21st century / Philip B. Crosby. - New York : A Dutton Book , 1992. - xix, 251 p. ;

ISBN: 0525934758

Subjects--Topical Terms:
Total quality management

Dewey Class. No.: 658.562 / CRO-C

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Completeness : quality for the 21st century /