CRM handbook: a business guide to customer relationship management (Record no. 18848)

MARC details
000 -LEADER
fixed length control field 00452nam a22001571a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220601s2012 xx 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788177587623
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number DYC-C
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Dyche, Jill
245 ## - TITLE STATEMENT
Title CRM handbook: a business guide to customer relationship management
Statement of responsibility, etc Jill Dychc
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Noida
Name of publisher, distributor, etc Pearson
Date of publication, distribution, etc 2012
300 ## - PHYSICAL DESCRIPTION
Extent / Pages 331p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations - Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
942 ## - ADDED ENTRY ELEMENTS (KOHA)
-- 1
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Full call number Barcode Date last seen Copy number Bill Date Koha item type Total Checkouts Date last borrowed
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C1 SD0535 17/12/2022 1 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C2 SD0536 17/12/2022 2 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C3 SD0537 01/03/2024 3 17/12/2022 Books 1 05/10/2023
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C4 SD0538 17/12/2022 4 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C5 SD0539 17/12/2022 5 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C6 SD0540 17/12/2022 6 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C7 SD0541 17/12/2022 7 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C8 SD0542 17/12/2022 8 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C9 SD0543 17/12/2022 9 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C10 SD0544 17/12/2022 10 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C11 SD0545 17/12/2022 11 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C12 SD0546 17/12/2022 12 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C13 SD0547 17/12/2022 13 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C14 SD0548 17/12/2022 14 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C15 SD0549 17/12/2022 15 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C16 SD0550 17/12/2022 16 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C17 SD0551 17/12/2022 17 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 17/12/2022 SOIL library donated this book to its sister organization SSOBD. 658.812 DYC-C18 SD0552 17/12/2022 18 17/12/2022 Books    
          SOBD Library SOBD Library Gifted Books 26/12/2022   658.812 DYC-C19 SD0777 26/12/2022 19 26/12/2022 Books    
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