Making customers matters [Text]
Material type:
TextSeries: Lessons learned seriesPublication details: Harvard business school press 2010Description: 99ISBN: 9781422139882Subject(s): Consumer satisfaction | Customer relations - Management | Harvard CollectionDDC classification: 658.812 H
| Item type | Current library | Call number | Status | Date due | Barcode |
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SOIL Library | 658.812 H LES- (Browse shelf(Opens below)) | Available | S002000 |
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| 658.812 H GUL-R RE: ORGANISE FOR RESILIENCE | 658.812 H HAR- Do you want to keep your customers forever | 658.812 H IDE- CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 H LES- Making customers matters | 658.812 RAM-D design and management of service process | 658.812 WHI-C Customer centered growth: five proven strategies for building competitive advantage | 658.816 H IDE- PRICING |
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