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Services marketing: integrating customer focus across the firm / Valarie A Zeithaml ... [et al.]

TextPublication details: New Delhi : TMH, 2013Edition: 6thDescription: xxxii, 711 pISBN: 9781259026812Subject(s): Customer services | Marketing | Service industries - MarketingDDC classification: 658.8

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	SOBD Library Gifted Books	658.8 ZEI-S1 (Browse shelf(Opens below))	1	Available	SD0722
Books	SOBD Library Gifted Books	658.8 ZEI-S2 (Browse shelf(Opens below))	2	Available	SD0723
Books	SOBD Library Gifted Books	658.8 ZEI-S3 (Browse shelf(Opens below))	3	Available	SD0763
Books	SOBD Library Gifted Books	658.8 ZEI-S4 (Browse shelf(Opens below))	4	Available	SD0764
Books	SOBD Library Gifted Books	658.8 ZEI-S5 (Browse shelf(Opens below))	5	Available	SD1847

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