Customer centered growth: five proven strategies for building competitive advantage [Text] Richard Whiteley and Diane Hessan
Material type:
TextPublication details: Century Business 1996Description: x, 320ISBN: 9780712677127Subject(s): Customer services | Competition | Consumer satisfaction | Strategic planning | Customer relations | MarketingDDC classification: 658.812
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SOIL Library Gifted Books | 658.812 WHI-C (Browse shelf(Opens below)) | Disposed Not For Loan | Gifted by Hem Mahesh W/o VS Mahesh jee | GD0070 |
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| 658.8 ZEI-S SERVICES MARKETING | 658.81 STI-S SALES MANAGEMENT | 658.812 RAM-D design and management of service process | 658.812 WHI-C Customer centered growth: five proven strategies for building competitive advantage | 658.82 KAP-S Strategic brand management | 658.827 KEL-S STRATEGIC BRAND MANAGEMENT | 658.83 BOY-M marketing research |

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