CUSTOMER RELATIONSHIP MANAGEMENT [Text]
Material type:
TextSeries: Harvard business review paperback series, ideas with impactsPublication details: Harvard business school press 2001Description: 183ISBN: 9781578516995Subject(s): Customer relations - Management | Harvard CollectionDDC classification: 658.812 H
| Item type | Current library | Call number | Status | Date due | Barcode |
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SOIL Library | 658.812 H IDE- (Browse shelf(Opens below)) | Available | S002035 |
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| 658.812 DYC-C CRM handbook: a business guide to customer relationship management | 658.812 H GUL-R RE: ORGANISE FOR RESILIENCE | 658.812 H HAR- Do you want to keep your customers forever | 658.812 H IDE- CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 H LES- Making customers matters | 658.812 RAM-D design and management of service process | 658.812 WHI-C Customer centered growth: five proven strategies for building competitive advantage |
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