TY  - BOOK
AU  - harvard business series
TI  - RETAILING AND MERCHANDISING
SN  - 9781422145920
U1  - 658.87 H 
PY  - 2008///
PB  - Harvard business school press 
KW  - Customer services - Marketing
KW  - Merchandising
KW  - Retail trade - Management
ER  -