TY  - BOOK
AU  - Harvard Business
TI  - building personal and organisational resilience
SN  - 9781591392729
U1  - 658.4056 H 
PY  - 2003///
PB  - Harvard business school press 
KW  - Crisis management
KW  - Harvard Collection
KW  - Leadership
KW  - Resilience (Personality trait)
KW  - Success in business - Psychological aspects
ER  -