TY  - BOOK
AU  - Kaplan, Robert S.
AU  - Norton, David P.
TI  - Balanced score card: translating strategy into aciton
SN  - 9780875846514
U1  - 658.4012 
PY  - 1996///
CY  - Boston
PB  - Harvard Business School Press
KW  - Industrial productivity - Measurement
KW  - Organizational effectiveness - Evaluation
KW  - Strategic planning
KW  - Strategy
N1  - Includes index
ER  -