TY  - BOOK
AU  - Nayar, Vineet
TI  - Employees first, customers second :  turning conventional management upside down
SN  - 9781422139066
U1  - 658.3152 
PY  - 2010///
CY  - Boston
PB  - Harvard Business School Press 
KW  - Management - Employee participation
KW  - Organizational change
KW  - Corporate culture
KW  - Customer relations
KW  - Management
KW  - HCL Technologies
KW  - Industrial relations
KW  - Success in business
ER  -