TY  - BOOK
AU  - McConnon, Shay
AU  - MaConnon, Margaret
TI  - Resolving conflict : : establish trusting and productive relationships in the workplace 
SN  - 9788179920411
U1  - 658.4053 
PY  - 2002///
CY  - Mumbai
PB  - Jaico Publishing House, 
KW  - Work environment
KW  - Conflict management
ER  -