TY - BOOK AU - Evans, James R. AU - Lindsay, William M. TI - Managing for quality and performance excellence SN - 9788131500668 U1 - 658.4013 PY - 2014/// CY - Delhi PB - Cengage Learning KW - Quality assurance KW - Quality control KW - Total quality management KW - Medical care-Quality control KW - Quality assurance-Health aspects ER -