TY - BOOK AU - Murphy, Herta A. AU - Hildebrandt, Herbert W. AU - Thomas, Jane P. TI - Effective business communications SN - 007044398X, U1 - 651.7 PY - 1997/// CY - New York PB - The McGraw-Hill Companies, Inc KW - Business communication KW - Business report writing KW - Business writing KW - Commercial correspondence KW - Communication dans enterprise KW - Communication KW - Style commercial ER -