TY  - BOOK
AU  - Besterfield, Dale H.
AU  - Michna, Carol Besterfield
AU  - Besterfield Glen H.
AU  - Sacre, Mary Besterfield
AU  - Urdhwareshe, Hemant
AU  - Urdhwareshe, Rashmi
TI  - Total quality management
SN  - 9789353066314
U1  - 658.562 
PY  - 2019///
CY  - Noida
PB  - Pearson
KW  - Total quality management
KW  - Quality control
ER  -