TY - BOOK AU - Charantimath, Poornima M. TI - Total quality management SN - 9789354491207 U1 - 658.562 PY - 2022/// CY - Noida PB - Pearson KW - Total quality management KW - Quality control KW - Quality improvement KW - Leadership KW - Strategic planning KW - Customer satisfaction KW - ISO 9000 Series standards KW - Lean manufacturing KW - Statistical quality control KW - Six sigma (Quality control standard) KW - Benchmarking (Management) ER -