TY  - BOOK
AU  - harvard business series
TI  - FACE TO FACE COMMUNICATIONS
SN  - 9781591393474
U1  - 658.452 H 
PY  - 2004///
PB  - Harvard business school press 
KW  - Business communicationss for clarity and impact
KW  - Harvard Collection
KW  - Nonverbal communication
KW  - Oral communication
ER  -