000 00566nam a2200193Ia 4500
008 220501s2019 xx 000 0 eng d
020 _a9789332587687
082 _a658.8 WIR-S
100 _aWirtz, Jochen
245 0 _aServices marketing : people technology strategy
_cJochen Wirtz, Christopher LovelLock and Jayanta Chatterjee
250 _a8th
260 _aNoida
_bPearson
_c2019
300 _axxii, 817
650 _aMarketing
650 _aMarketing - Service
700 _aChatterjee, Jayanta
700 _aLoveLock, Christopher
942 _2ddc
_cBK
_01
999 _c18291
_d18291