000 00589nam a2200205Ia 4500
008 220501s2019 xx 000 0 eng d
020 _a9789353435417
082 _a658.8 WIR-E
100 _aWirtz, Jochen
245 0 _aEssentials of services marketing /
_cJochen Wirtz ... [et al.]
250 _a3rd ed.
260 _aNoida :
_bPearson,
_c2019.
300 _axxxii, 675 p. ;
650 _aConsumer behavior - Services
650 _aService industries - Marketing
700 _aLovelock, Christopher
700 _aChatterjee, Jayanta
700 _aDas, Gopal
942 _2ddc
_cREF
999 _c18496
_d18496