| 000 | 00523nam a22001811a 4500 | ||
|---|---|---|---|
| 008 | 220501s2011 xx 000 0 eng d | ||
| 020 | _a9788191064292 | ||
| 040 | _aSOIL (School of Inspired Leadership) | ||
| 082 |
_a658.8 _bGUP-M |
||
| 100 | _aGupta, S.L. | ||
| 245 |
_aMarketing of services: text and cases _cProf. (Dr.) S. L. Gupta |
||
| 260 |
_aNew Delhi _bIBH _c2011 |
||
| 300 | _axxiv, 398p. | ||
| 650 | _aCustomer services | ||
| 650 | _aMarketing | ||
| 650 | _aService industries - Marketing | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c18735 _d18735 |
||