000 00579nam a22002057a 4500
003 OSt
008 221222b2005 |||||||| |||| 00| 0 eng d
020 _a1591396344
082 _a658.3045
_bDEA-D
245 _aDealing with difficult people
260 _aBoston
_bHarvard Business Review Press
_c2005
300 _aix, 140p.
440 _aThe Result-driven manager series
650 _aConflict management.
650 _aProblem employees.
650 _aEmotional intelligence.
650 _aProblem solving.
650 _aWork - Psychological aspects.
942 _2ddc
_cBK
999 _c18871
_d18871