| 000 | 00592cam a2200181 a 4500 | ||
|---|---|---|---|
| 008 | 951130s1996 maua b 001 0 eng | ||
| 020 | _a0712677127 | ||
| 082 | 0 | 0 |
_a658.812 _bWHI-C |
| 100 | 1 | _aWhiteley, Richard C. | |
| 245 | 1 | 0 |
_aCustomer centered growth : _bfive proven strategies for building competitive advantage / _cRichard Whiteley and Diane Hessan. |
| 260 |
_aReading, Mass. : _bAddison-Wesley Pub., _c1996. |
||
| 300 | _ax, 320 p. : | ||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCompetition. | |
| 650 | 0 | _aStrategic planning. | |
| 700 | 1 | _aHessan, Diane. | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c19336 _d19336 |
||