| 000 | 00505nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 008 | 230524b2011 |||||||| |||| 00| 0 eng d | ||
| 020 | _a9788131732250 | ||
| 082 |
_a658.8 _bRAO-S |
||
| 100 | _aRao, K. Rama Mohana | ||
| 245 |
_aServices marketing / _cK. Rama Mohana Rao |
||
| 250 | _a2nd ed. | ||
| 260 |
_aNoida : _bPearson, _c2011. |
||
| 300 | _axxxiv, 546 p. ; | ||
| 650 | _aService industries-Marketing | ||
| 650 | _aMarketing | ||
| 650 | _aCustomer services | ||
| 942 |
_2ddc _cBK _02 |
||
| 999 |
_c19669 _d19669 |
||