000			00445nam a22001577a 4500
003			OSt
008			240106b1992 |||||||| |||| 00| 0 eng d
020			_a0525934758
082			_a658.562 _bCRO-C
100			_aCrosby, Philip B.
245			_aCompleteness : _bquality for the 21st century / _cPhilip B. Crosby.
260			_aNew York : _bA Dutton Book , _c1992.
300			_axix, 251 p. ;
650			_aTotal quality management
942			_2ddc _cBK
999			_c19961 _d19961