000 00387nam a22001451a 4500
008 220501s2006 xx 000 0 eng d
020 _c395.00
040 _aSOIL (School of Inspired Leadership)
082 _bHAR
100 _aHarvard Business
245 _aconnecting with your customers
_h[Text]
260 _bHarvard business school press
_c2006
300 _a177
942 _2ddc
_cBK
999 _c3046
_d3046