Normal view MARC view ISBD view

Services marketing : integrating customer focus across the firm /

Zeithaml, Valarie

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner - 2nd - Delhi : Prentice Hall, 2000. - xxviii, 620 p. ;

ISBN: 0070435561

Subjects--Topical Terms:
Customer services
Marketing
Services marketing

Dewey Class. No.: 658.8 / ZEI-S

Place hold
Print
Add to your cart (remove)
Suggest for purchase
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

School of Inspired Leadership (SOIL)

Plot No 23, Sector 2, Phase 1, Institutional Area, IMT Manesar, Manesar, Haryana 122050 | Web: https://www.schoolofbusinessdesign.com/

Email : library@soilindia.net & library@schoolofbusinessdesign.com | Phone : 0124 4302222

Visitor Counter:

Hosted, Implemented, Customized & Maintained by: BestBookBuddies

Knowledge Resource Centre (KRC)

Services marketing : integrating customer focus across the firm /