Normal view MARC view ISBD view

Best practices : building your business with customer-focused solutions /

Hiebeler, Robert.

Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman . - New York, NY : Simon & Schuster, 1998. - 240 p. ;

"Arthur Andersen." Includes index.

ISBN: 0684834537

Subjects--Topical Terms:
Customer services - Management - Case studies.
Customer services - Quality control - Case studies.
Industrial management - Case studies.

Dewey Class. No.: 658.812 / HIE-B

Place hold
Print
Add to your cart (remove)
Suggest for purchase
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Knowledge Resource Centre (KRC)

Best practices : building your business with customer-focused solutions /