CRM handbook: a business guide to customer relationship management (Record no. 18007)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00522nam a22001691a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220601s2012 xx 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788177587623 |
| -- | 510.00 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | SOIL (School of Inspired Leadership) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | DYC-C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dyche, Jill |
| 245 ## - TITLE STATEMENT | |
| Title | CRM handbook: a business guide to customer relationship management |
| Statement of responsibility, etc | Jill Dychc |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Noida |
| Name of publisher, distributor, etc | Pearson |
| Date of publication, distribution, etc | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent / Pages | 331p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations - Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Reference Books |
| 245 ## - TITLE STATEMENT | |
| -- | [Text] |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| -- | 2 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Bill Date | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SOIL Library | SOIL Library | 08/02/2013 | 510.00 | 1 | 1 | 658.812 DYC-C | S003017 | 18/02/2025 | 28/01/2025 | 08/02/2013 | Books | |||||
| SOIL Library | SOIL Library | 28/12/2022 | 1 | 658.812 DYC-C | GD0481 | 03/03/2023 | 23/02/2023 | 28/12/2022 | Books |