Services marketing : (Record no. 18287)

MARC details
000 -LEADER
fixed length control field 00639nam a2200217Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220501s2018 xx 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789353160777
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 ZEI-S
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml, Valarie A
245 #0 - TITLE STATEMENT
Title Services marketing :
Remainder of title integrating customer focus across the firm /
Statement of responsibility, etc Valarie A. Zeithaml
250 ## - EDITION STATEMENT
Edition statement 7th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Chennai :
Name of publisher, distributor, etc McGraw Hill,
Date of publication, distribution, etc 2018.
300 ## - PHYSICAL DESCRIPTION
Extent / Pages xxxvi, 582 p. ;
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries - Marketing
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Bitner Mary Jo
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Gremler, Dwayne D.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Pandit, Ajay
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
942 ## - ADDED ENTRY ELEMENTS (KOHA)
-- 2
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Full call number Barcode Date last seen Copy number Bill Date Koha item type Bill Number Total Checkouts Date last borrowed Total Renewals Currency
          SOBD Library SOBD Library 06/03/2019 UDH Publishers 845.00 658.8 ZEI-S1 000009 01/07/2022 1 20/02/2019 Reference Books 2645        
          SOBD Library SOBD Library 06/03/2019 UDH Publishers 845.00 658.8 ZEI-S2 000010 27/02/2023 2 20/02/2019 Books 2645 2 11/02/2023    
          SOBD Library SOBD Library 06/03/2019 UDH Publishers 845.00 658.8 ZEI-S3 000011 21/03/2023 3 19/02/2019 Books 2645 1 17/02/2023 1  
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S4 003162 17/05/2023 4 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S5 003163 17/05/2023 5 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S6 003164 17/05/2023 6 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S7 003165 17/05/2023 7 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S8 003166 17/05/2023 8 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S9 003167 17/05/2023 9 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S10 003168 17/05/2023 10 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S11 003169 17/05/2023 11 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S12 003170 17/05/2023 12 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S13 003171 17/05/2023 13 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S14 003172 17/05/2023 14 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S15 003173 17/05/2023 15 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S16 003174 17/05/2023 16 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 17/05/2023 Vedi Books 930.00 658.8 ZEI-S17 003175 17/05/2023 17 17/04/2023 Books VEDI/23-24/04/10       INR
          SOBD Library SOBD Library 25/05/2023 Vedi Books 930.00 658.8 ZEI-S18 004649 25/05/2023 18 06/05/2023 Books VEDI/23-24/05/07       INR
          SOBD Library SOBD Library 25/05/2023 Vedi Books 930.00 658.8 ZEI-S19 004650 25/05/2023 19 06/05/2023 Books VEDI/23-24/05/07       INR
          SOBD Library SOBD Library 25/05/2023 Vedi Books 930.00 658.8 ZEI-S20 004651 07/01/2025 20 06/05/2023 Books VEDI/23-24/05/07 1 24/12/2024   INR
          SOBD Library SOBD Library 25/05/2023 Vedi Books 930.00 658.8 ZEI-S21 004652 16/01/2025 21 06/05/2023 Books VEDI/23-24/05/07 1 02/01/2025   INR
          SOBD Library SOBD Library 25/05/2023 Vedi Books 930.00 658.8 ZEI-S22 004653 25/05/2023 22 06/05/2023 Books VEDI/23-24/05/07       INR
          SOBD Library SOBD Library 25/05/2023 Vedi Books 930.00 658.8 ZEI-S23 004654 25/05/2023 23 06/05/2023 Books VEDI/23-24/05/07       INR
          SOBD Library SOBD Library 06/12/2023   930.00 658.8 ZEI-S24 004702 06/12/2023 24 05/12/2023 Books 088       INR
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