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Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al.].

By: author [Patterson, Kerry]Contributor(s): Grenny, Joseph | McMillian, Ron | Switzler, AiMaterial type: Text

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TextPublication details: New York : McGraw-Hill, 2005Description: xviii, 284 pISBN: 0071446524 (pbk.)Subject(s): Interpersonal confrontation | Interpersonal communication | Interpersonal relations | Communication in management | Communication in organizationsDDC classification: 303.69

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	SOBD Library Gifted Books	303.69 PAT-C1 (Browse shelf(Opens below))	1	Available		SD0974

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Includes bibliographical references (p. 271-272) and index.

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