design and management of service process [Text]

By: ramaswai rohitMaterial type: TextTextPublication details: addison wesley 1996Description: 424ISBN: 9780201633832Subject(s): Customer services - Management | Production planning | Service industries - Quality control | Total quality managementDDC classification: 658.812
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Item type Current library Call number Status Notes Date due Barcode
Books Books SOIL Library
Gifted Books 		658.812 RAM-D (Browse shelf(Opens below)) Available Donated S001893

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