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Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman .

By: Hiebeler, RobertContributor(s): Kelly, Thomas B | Ketteman, Charles | Arthur Andersen & CoMaterial type: Text

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TextPublication details: New York, NY : Simon & Schuster, 1998Description: 240 pISBN: 0684834537Subject(s): Customer services - Management - Case studies | Customer services - Quality control - Case studies | Industrial management - Case studiesDDC classification: 658.812

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	SOBD Library Gifted Books	658.812 HIE-B1 (Browse shelf(Opens below))	1	Available		SD0948

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"Arthur Andersen."

Includes index.

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