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Services marketing: integrating customer focus across the firm / Valarie A Zeithaml ... [et al.]

TextPublication details: New Delhi : TMH, 2011Edition: 5thDescription: xxvii, 763 pISBN: 9780070700994Subject(s): Customer services | Marketing | Service industries - MarketingDDC classification: 658.8

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	SOBD Library Gifted Books	658.8 ZEI-S1 (Browse shelf(Opens below))	1	Available	SD1154
Books	SOBD Library Gifted Books	658.8 ZEI-S2 (Browse shelf(Opens below))	2	Available	SD1392
Books	SOBD Library Gifted Books	658.8 ZEI-S2 (Browse shelf(Opens below))	3	Available	SD1393

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